The World's Greatest Bank It’s a promise to do better than anyone expects of Umpqua Bank today, then do it even better tomorrow. It’s a belief in doing good, not just doing well. It’s treating every customer as if you’ve known them your entire life. It’s connecting people to their community, connecting neighbors to neighbors, and local, independent businesses to local customers and resources. It’s constantly surprising the world with what a bank can be and how a bank can actually be a part of a customer’s life.